1. Introduction

Welcome to Spirituallyconnect.me ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Profile information (photo, bio, specialties)
• Location data (city, postcode)
• Payment information (processed securely through Stripe)
• Booking and transaction history

Automatically Collected Information

• IP address, browser type, device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our services
• To process bookings and payments
• To communicate with you about bookings, updates, and support
• To improve our platform and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors (Stripe), hosting providers, analytics services
• Other Users: Profile information is visible to users browsing the platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@spirituallyconnect.me

7. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations. Booking and transaction records are retained for 7 years for accounting and legal purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: privacy@spirituallyconnect.me
• Address: 5 Sedge Close, Leasingham, NG34 8JB